La propriétaire, Manon Leblanc, accueille chaleureusement ses invités et s’efforce d’assurer les normes les plus élevées en matière d’accueil, de propreté et de service.
Ces conditions générales suivantes s’appliquent aux séjours à l’ Auberge Old Chelsea et en réservant une (des) chambre (s), vous concluez un accord avec nous.
RESERVATIONS:
Online reservation is available. If unable to process your reservation online, you may contact us via our contact form or over the phone. We are happy to help you and answer any inquiries you may have.
- our reservation is confirmed once we receive your credit card information.
- No prepayment is required.
- Full payment will be processed the night before your stay. If you wish to pay Cash or with debit card, please notify Manon in advance.
- Please note the cancellation policy below before committing to a reservation.
CANCELLATIONS:
- For any room: 24h notice or less – your credit card will be charged 100% of the price per night/per room booked.
- For any room: 7 days notice or less – your credit card will be charged 50% of the price per night/per room booked.
- For bookings on long weekends and holidays (mid December to first week of January): 14 days notice or less – your credit card will be charged 50% of the price per night/per room(s) booked.
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For groups booking two or more rooms at a time: 14 days notice or less – your credit card will be charged 50% of the price per night/per room(s) booked.
*If it is necessary to cancel a booking we will contact you immediately. If you wish, we will attempt to book you into another local bed and breakfast.
MINIMUM STAY
A two night minimum stay is in effect on long weekends and holidays (mid December to first week of January).
SHORTENED STAYS
In general, we cannot reimburse you if you choose to shorten your stay with us. However, at our discretion, we may review your case to come to a mutually satisfactory decision.
ROOM CLEANING AND CLEANING FEES:
Your room will be carefully cleaned before your arrival. We do not provide daily cleaning of rooms, however your room will be refreshed daily on stays of 3 nights or less (and twice during week-long stays) We can provide clean towels during your stay upon your request.
The cleaning of your suite at the end of your stay is included in your total. However any room having suffered undue wear and tear due to cooking, stains, smoking (which is prohibited) or pets (also prohibited) will be charged an additional deep cleaning fee. This can be from $100 to $500 depending on the level of cleaning required. Thank you for your understanding.
Services and restrictions
Wifi
Free WIFI is provided
STATIONNEMENT Gratuit
The B&B has free limited parking. If upon arrival, there are no spaces left you may find parking across the street in the parking lot of the Municipal Building.
SMOKING
Guests are permitted to smoke outside only.
PETS not accepted
Out of respect for all guest, pets are not permitted at the B&B.
DAMAGES
The customer will be charged for any damage and breakage to the accommodation or its contents and must pay the total cost incurred by the owner to replace, repair or clean the damaged products at the owner's discretion.